RV Service Advisor - Commission-Based with Growth & Benefits

Camping World; Ashland (VA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Roadside Assistance

Discounts

Paid parental leave

Tuition Reimbursement

Medical Benefits

Dental & Vision

On-the-job training

Job summary

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process requests for repair services and provide administrative support to the Service Department as well as keep customers apprised of work progress.

The role involves determining specialized product needs, suggesting add-on sales to increase transactions, providing price estimates before scheduling, and maintaining clear communication on progress and timelines.

Qualifications

• At least one year of service experience preferred.
• Experience with RV products or camping lifestyle.
• Ability to work daily on a computer and perform internet searches as needed.
• Excellent organization and follow up skills are required.
• Ability to follow department procedures and policies.
• Valid driver's license preferred.
• May lift up to 25 lbs and/or move up to 50 lbs with assistive devices.
• Prolonged periods of standing, stooping, crawling, and bending.

Responsibilities

• Determine specialized product needs and services by working directly with customers
• Suggest add-on sales to increase average transactions
• Provide price estimates for designated installations prior to scheduling appointments
• Keep customers apprised of work progress

Skills

Customer service

RV product knowledge

Computer skills

Organization

Follow procedures

Job description

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process requests for repair services and provide administrative support to the Service Department as well as keep customers apprised of work progress.

The role involves determining specialized product needs, suggesting add-on sales to increase transactions, providing price estimates before scheduling, and maintaining clear communication on progress and timelines.