RV Service Advisor - Commission-Based with Benefits

Camping World

Mesa (AZ)

On-site

USD 50,000 - 75,000

Full time

14 days+
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Benefits offered by this job

Paid Time Off
401(k)
Employee Assistance Program
Good Sam Roadside Assistance
Discounts
Parental Leave
Tuition Reimbursement
On-the-job Training
Full Benefits (medical, dental, vision
Dental & Vision for part-timers

Job summary

Camping World seeks a Service Advisor to join our team. You will initiate and process repair service requests and support the Service Department while keeping customers informed of work progress.

Responsibilities include identifying customer needs, suggesting add-ons, and providing pre-appointment estimates. The role emphasizes organization, follow-up, and adherence to procedures in a busy RV service environment.

Qualifications

  • A minimum of one year of service experience is preferred.
  • RV product or camping lifestyle experience is preferred.
  • Ability to work daily on a computer and perform internet searches as needed.
  • Excellent organization and follow up skills are required.
  • The ability to follow department procedures and policies.
  • Valid driver's license preferred.
  • May lift up to 25 lbs and/or move up to 50 lbs with assistive devices.
  • Prolonged periods of standing, stooping, crawling, and bending.

Responsibilities

  • Determine specialized product needs and services by working directly with customers.
  • Suggest add-on sales to increase average transactions.
  • Provide price estimates for designated installations prior to scheduling appointments.
  • Keep customers apprised of work progress.

Skills

Service experience
RV product knowledge
Computer skills
Organizational skills
Follow procedures
Driver's license
Physical stamina

Job description

Camping World seeks a Service Advisor to join our team. You will initiate and process repair service requests and support the Service Department while keeping customers informed of work progress.

Responsibilities include identifying customer needs, suggesting add-ons, and providing pre-appointment estimates. The role emphasizes organization, follow-up, and adherence to procedures in a busy RV service environment.

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