RV Service Advisor – Commission-Based Benefits

Camping World Holdings, Inc.; Lakewood (CO); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Tuition Reimbursement

On-the-job training

Medical insurance

Job summary

Camping World Holdings, Inc. is seeking a Service Advisor to join our growing team.

You will initiate and process repair service requests and provide administrative support to the Service Department while keeping customers apprised of work progress. What you’ll do includes determining product needs with customers, suggesting add-ons to increase the transaction value, providing price estimates before scheduling, and ensuring timely updates on status.

Qualifications

• Minimum of one year of service experience preferred.
• Previous RV product or camping lifestyle.
• Ability to work daily on a computer and perform internet searches as needed.
• Excellent organization and follow up skills are required.
• The ability to follow department procedures and policies.
• Valid driver's license preferred.
• May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices.
• Prolonged periods of standing, stooping, crawling, and bending.

Responsibilities

• Determine specialized product needs and services by working directly with customers
• Suggest add-on sales to increase average transactions
• Provide price estimates for designated installations prior to scheduling appointments
• Keep customers apprised of work progress

Skills

Customer interaction

Sales add-ons

Price estimates

Progress updates

Job description

Camping World Holdings, Inc. is seeking a Service Advisor to join our growing team.

You will initiate and process repair service requests and provide administrative support to the Service Department while keeping customers apprised of work progress. What you’ll do includes determining product needs with customers, suggesting add-ons to increase the transaction value, providing price estimates before scheduling, and ensuring timely updates on status.