RV Service Advisor — Commission-Based Repair & Customer Care

Camping World; Brooksville (FL); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Paid parental leave

Tuition Reimbursement

On-the-job training

Benefits package

Job summary

Camping World is seeking a Service Advisor to join our growing team. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.

This role involves determining product needs with customers, suggesting add-on sales, providing price estimates, and ensuring timely communication.

Qualifications

• Minimum of one year of service experience preferred.
• Previous RV product or camping lifestyle experience.
• Ability to work daily on a computer and perform internet searches.
• Excellent organization and follow-up skills required.
• Valid driver's license preferred.
• May lift up to 25 lbs and/or move up to 50 lbs with assistive devices.
• Prolonged periods of standing, stooping, crawling, and bending.

Responsibilities

• Determine specialized product needs and services by working directly with customers
• Suggest add-on sales to increase average transactions
• Provide price estimates for designated installations prior to scheduling appointments
• Keep customers apprised of work progress

Skills

RV industry knowledge

Customer service

Tech savvy

Attention to detail

Job description

Camping World is seeking a Service Advisor to join our growing team. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress.

This role involves determining product needs with customers, suggesting add-on sales, providing price estimates, and ensuring timely communication.