RV Service Advisor — Commission-Based, Customer Care

Camping World; Billings (MT); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Good Sam Roadside Assistance

Discounts

Tuition Reimbursement

Job summary

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process repair service requests, provide administrative support to the Service Department, and keep customers apprised of progress.

The role favors RV product knowledge and strong computer skills, with the chance to upsell and earn commissions. Candidates should have at least 1 year of service experience and a valid driver’s license where required.

Qualifications

• Minimum 1 year of service experience preferred.
• RV product or camping lifestyle experience desired.
• Strong computer and internet search skills.
• Excellent organization and follow-up skills required.
• Ability to follow department procedures and policies.
• Driver's license preferred.

Responsibilities

• Initiate and process requests for repair services.
• Provide administrative support to the Service Department.
• Keep customers informed about work progress and timelines.
• Suggest add-on services to increase transactions and value.
• Provide price estimates for designated installations prior to scheduling appointments.

Skills

Customer service

Computer literacy

Organizational skills

Communication

Follow procedures

RV knowledge

Tools

CRM software

Job description

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process repair service requests, provide administrative support to the Service Department, and keep customers apprised of progress.

The role favors RV product knowledge and strong computer skills, with the chance to upsell and earn commissions. Candidates should have at least 1 year of service experience and a valid driver’s license where required.