RV Service Advisor - Commission-Based & Customer-Focused

Camping World Holdings, Inc.; Billings (MT); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Tuition Reimbursement

On the job training

Job summary

Camping World Holdings, Inc. seeks a Service Advisor to join our growing team. You will initiate and process requests for repair services and provide administrative support to the Service Department while keeping customers informed on work progress.

You will determine specialized product needs with customers, suggest add-on services to boost average transactions, provide price estimates for installations before scheduling, and ensure clear communication throughout the repair process.

Qualifications

• 1 year of service experience preferred.
• Experience with RV products or camping lifestyle preferred.
• Proficient with computer use and internet searches.
• Excellent organization and follow-up skills are required.
• Ability to follow department procedures and policies.
• Valid driver’s license preferred.

Responsibilities

• Initiate and process repair service requests for customers.
• Provide administrative support to the Service Department.
• Keep customers updated on work progress and timelines.
• Identify add-on services to increase transaction value.

Skills

Customer service

Sales

Communication

Tools

CRM software

Job description

Camping World Holdings, Inc. seeks a Service Advisor to join our growing team. You will initiate and process requests for repair services and provide administrative support to the Service Department while keeping customers informed on work progress.

You will determine specialized product needs with customers, suggest add-on services to boost average transactions, provide price estimates for installations before scheduling, and ensure clear communication throughout the repair process.