RV Resort Customer Experience Specialist

Equity LifeStyle Properties; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations, holidays, and sick pay

Job summary

Equity LifeStyle Properties is seeking a Customer Service Representative-6 in Biloxi, Mississippi. You will interact with guests, take reservations, and promote extended stays across our RV Campgrounds and Resorts portfolio.

The role requires strong communication, 1+ years in a call-center environment, and a commitment to outstanding service. You will work with a team to ensure accurate records and seamless guest experiences.

Qualifications

• High school diploma or equivalent required.
• 1+ years of call center experience.
• Dedication to exceptional customer service.
• Excellent written and verbal communication skills.

Responsibilities

• Interact with customers, take reservations, and offer extended stays.
• Inform customers of special offers for RV Campgrounds and Resorts.
• Answer incoming customer service calls promptly and professionally.
• Maintain knowledge of services and policies to respond accurately.
• Verify and enter accurate customer information into records.
• Navigate multiple computer systems to assist customers.

Skills

Call center experience

Customer service

Written and verbal communication

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties is seeking a Customer Service Representative-6 in Biloxi, Mississippi. You will interact with guests, take reservations, and promote extended stays across our RV Campgrounds and Resorts portfolio.

The role requires strong communication, 1+ years in a call-center environment, and a commitment to outstanding service. You will work with a team to ensure accurate records and seamless guest experiences.