Customer Service Advocate for RV Resorts | Great Benefits

Equity LifeStyle Properties, Inc.; Biloxi (MS); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

Equity LifeStyle Properties, Inc. in Biloxi, Mississippi is seeking a Customer Service Representative to handle reservations, discuss extended stays, and inform customers of special offers across our RV Campgrounds and Resorts.

You’ll answer calls, verify customer info, respond to inquiries, and navigate multiple computer systems, delivering friendly, accurate service. A high school diploma and 1+ year call center experience are preferred, with a comprehensive benefits package offered.

Qualifications

• High school diploma or equivalent.
• 1+ years of call center experience.
• Excellent written and verbal communications skills.
• Dedication to exceptional customer service.

Responsibilities

• Answer incoming customer service calls promptly, professionally and within established performance standards and criteria.
• Maintain current knowledge of company services and policies in order to respond correctly to customer inquiries.
• Verify and enter accurate customer information in order to ensure the integrity of customer paperwork and records.
• Respond to customer needs, questions or problems in an efficient and thorough manner.
• Navigate multiple computer systems.

Skills

Exceptional customer service

Excellent written and verbal comms

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties, Inc. in Biloxi, Mississippi is seeking a Customer Service Representative to handle reservations, discuss extended stays, and inform customers of special offers across our RV Campgrounds and Resorts.

You’ll answer calls, verify customer info, respond to inquiries, and navigate multiple computer systems, delivering friendly, accurate service. A high school diploma and 1+ year call center experience are preferred, with a comprehensive benefits package offered.