RV Resort Customer Service Pro - Reservations & Support

MHC Property Management; Biloxi (MS); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) match

Paid vacations/holidays/sick time

Job summary

Equity Lifestyle Properties (ELS) in Biloxi, MS is hiring a Customer Service Representative-5 to engage guests across RV campgrounds and resorts. You will handle calls, reservations, and inform customers of special offers while maintaining high service standards.

Join a team that values recognition and offers a comprehensive benefits package including medical, dental, vision, 401(k) with employer match, and paid time off.

Qualifications

• High school diploma or equivalent.
• 1+ years of experience in a call center environment.
• Dedication to exceptional customer service.
• Excellent written and verbal communications skills.

Responsibilities

• Answer incoming customer service calls promptly, professionally and within established performance standards and criteria.
• Maintain current knowledge of company services and policies in order to respond correctly to customer inquiries.
• Verify and enter accurate customer information in order to ensure the integrity of customer paperwork and records.
• Respond to customer needs, questions or problems in an efficient and thorough manner.
• Navigate multiple computer systems.

Skills

Excellent written and verbal comms

Customer service

Education

High school diploma

Job description

Equity Lifestyle Properties (ELS) in Biloxi, MS is hiring a Customer Service Representative-5 to engage guests across RV campgrounds and resorts. You will handle calls, reservations, and inform customers of special offers while maintaining high service standards.

Join a team that values recognition and offers a comprehensive benefits package including medical, dental, vision, 401(k) with employer match, and paid time off.