Rural Last-Mile Operations Manager

Amazon Inc.; Port Angeles (WA); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Launch bonus

RSUs

Job summary

Amazon.com Services LLC in Port Angeles, WA is seeking an Operations Manager to lead a team of salaried and hourly staff, ensuring on-time deliveries and continuous improvement. You will mentor employees, drive safety and quality, and coordinate with safety, HR, and loss prevention teams to meet business goals.

The role requires managing productivity, implementing plans, and handling shifts including weekends or overnights.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1+ years of performance metrics, process improvement or lean techniques experience.

Responsibilities

• Support, mentor, and motivate your team.
• Lead large-scope projects with site and regional impact.
• Create and implement productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives.
• Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.
• Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments).
• Work a flexible schedule (weekends and/or overnight shifts).

Education

Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience

Job description

Amazon.com Services LLC in Port Angeles, WA is seeking an Operations Manager to lead a team of salaried and hourly staff, ensuring on-time deliveries and continuous improvement. You will mentor employees, drive safety and quality, and coordinate with safety, HR, and loss prevention teams to meet business goals.

The role requires managing productivity, implementing plans, and handling shifts including weekends or overnights.