Operations Manager | Data-Driven Leader, Last Mile

Amazon; Portland (OR); Sur place; USD 91 000 - 137 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) matching

Paid time off

Parental leave

Résumé du poste

Amazon.com Services LLC is seeking an Operations Manager in Portland to lead a team of salaried and hourly staff, drive safety, quality, and performance, and develop productivity plans using data-driven decisions.

The role emphasizes mentoring, cross-functional collaboration, and ongoing improvements across the three-mile workflow, from first mile to last mile, with opportunities across multiple sites.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• 1+ years of performance metrics, process improvement or lean techniques experience
• Experience managing a team of 2+ salaried employees and 70+ indirect employees
• Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.
• Demonstrated problem solving skills and analytical skills
• Excellent customer service skills, communication skills and interpersonal skills
• Track record of meeting or exceeding department performance goals
• A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
• Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.

Responsabilités

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)

Connaissances

Leadership

People management

Performance metrics

Problem solving

Customer service

Communication

Interpersonal skills

Formation

Bachelor's degree or equivalent

2+ years Amazon experience

Description du poste

Amazon.com Services LLC is seeking an Operations Manager in Portland to lead a team of salaried and hourly staff, drive safety, quality, and performance, and develop productivity plans using data-driven decisions.

The role emphasizes mentoring, cross-functional collaboration, and ongoing improvements across the three-mile workflow, from first mile to last mile, with opportunities across multiple sites.