Runway Experience Lead

Signature Aviation; Fort Lauderdale (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical/prescription drug, dental, and

Health Savings Account

Flexible Spending Accounts

401(k)

Paid time off

Job summary

Airside Experience Specialist at Signature Aviation is the face of our private aviation terminal, delivering a seamless, personalized, and welcoming experience for every guest, crew member, and aircraft in our care.

In this dynamic role, you will combine exceptional hospitality with hands-on operational support to ensure guests feel cared for from wheels down to wheels up, while operating ground service equipment and coordinating with all stakeholders.

Qualifications

• Hospitality-focused guest service experience.
• English reading and writing proficiency.
• Ability to pass background checks and airport requirements.
• Valid driver's license; CDL may be required in some locations.
• Able to work outdoors around aircraft, nights, weekends, and holidays.

Responsibilities

• Operate ground service equipment and provide aircraft ground services.
• Coordinate with guests, crew, vendors, and aircraft crew to meet service needs.
• Identify tasks for incoming/departing aircraft and address safety concerns.
• Maintain safe, clean ramps and operations; follow SOPs and security procedures.
• Provide friendly, professional guest service and safe, courteous transportation as needed.

Skills

Hospitality Skills

Language Skills

Math Skills

Physical Ability

Critical Thinking

Interpersonal Skills

Multitasking

Computer Skills

Task Management

Education

High School Diploma or GED

Job description

Airside Experience Specialist at Signature Aviation is the face of our private aviation terminal, delivering a seamless, personalized, and welcoming experience for every guest, crew member, and aircraft in our care.

In this dynamic role, you will combine exceptional hospitality with hands-on operational support to ensure guests feel cared for from wheels down to wheels up, while operating ground service equipment and coordinating with all stakeholders.