Run Brand Expert & Customer Experience Specialist

Deckers Retail, LLC; Texas City (TX); On-site; USD 27,000 - 36,000; Full time

Job summary

Deckers Retail, LLC is seeking a Sales Associate in Texas City to deliver exceptional customer experiences and promote the HOKA Brand. You’ll educate customers on products, stay updated on new technologies, and help maintain an inviting store environment.

You will handle transactions, assist with inventory, and support management in daily tasks. A positive, energetic attitude and teamwork are essential to succeed in this role.

Qualifications

• Two (2) years retail experience preferred.
• High School Diploma or GED.
• Excellent communication skills and ability to convey the HOKA and Deckers Brands Vision, Mission, and Values to your team members and customers.
• Highly motivated team player and self-starter.

Responsibilities

• Create personalized shopping experiences and educate customers about the HOKA Brand and products.
• Stay current on all products and technologies as a HOKA Expert.
• Engage knowledgeably with customers and address questions before they leave the store.
• Promote the store and Brand image in all interactions.
• Assist management with administrative tasks and operate the cash register.
• Check inventory daily and ensure products are stocked and merchandised.
• Maintain a clean back-stock and break area; daily vacuuming, sweeping, and dusting.
• Practice safety and report theft per policy.
• Report to work on time and communicate lateness or absence.

Skills

Customer service

Communication

Team player

Self-starter

Multi-tasking

Problem solving

Education

High School Diploma or GED

Job description

Deckers Retail, LLC is seeking a Sales Associate in Texas City to deliver exceptional customer experiences and promote the HOKA Brand. You’ll educate customers on products, stay updated on new technologies, and help maintain an inviting store environment.

You will handle transactions, assist with inventory, and support management in daily tasks. A positive, energetic attitude and teamwork are essential to succeed in this role.