Brand Experience Sales Specialist

Deckers Brands; Boston (MA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Global contests

Growth opportunities

Job summary

Deckers Brands, home to HOKA, is looking for a Sales Associate to deliver an exceptional customer experience in our Boston store. You will educate customers about the HOKA Brand, stay current on products, and invite everyone into the HOKA community through outstanding service.

You are a motivated team player with strong communication skills, able to multitask in a fast-paced environment, and committed to maintaining brand standards, inventory accuracy, and a welcoming store atmosphere.

Qualifications

• Two (2) years retail experience preferred.
• High School Diploma or GED.
• Excellent communication skills and ability to convey the HOKA and Deckers Brands Vision, Mission, and Values to your team members and customers.
• Highly motivated team player and self-starter.

Responsibilities

• As a Sales Associate, you create personalized shopping experiences that educate our customers about the HOKA Brand and products.
• You understand the importance of being a HOKA Expert and stay current on all products and technologies.
• You engage knowledgably with customers and ensure that all questions are addressed accurately and responded to before they leave the store.
• You maintain and model an optimistic and energetic attitude with team members and customers and promote the store and Brand image in all interactions.
• You assist management with administrative tasks, know how to operate the cash register, handle money accurately, check inventory daily, and ensure products are stocked and merchandised according to Brand standards.
• You maintain a clean and well organized back-stock and employee break area, which includes daily vacuuming, sweeping, and dusting.
• You practice safety consciousness and respond to theft in accordance with our policies.
• You report to work on time and notify the Store Manager or Manager on Duty in advance if you will be late or absent.

Skills

Customer service

Communication

Team collaboration

Multi-tasking

Problem solving

Education

High School Diploma or GED

Job description

Deckers Brands, home to HOKA, is looking for a Sales Associate to deliver an exceptional customer experience in our Boston store. You will educate customers about the HOKA Brand, stay current on products, and invite everyone into the HOKA community through outstanding service.

You are a motivated team player with strong communication skills, able to multitask in a fast-paced environment, and committed to maintaining brand standards, inventory accuracy, and a welcoming store atmosphere.