RPO Team Lead - Candidate Experience & Talent Pipeline

Integrity Staffing; Joliet (IL); On-site; USD 28,000 - 30,000; Full time

Job summary

Integrity Staffing in Joliet, IL is seeking a Lead RPO Specialist for our Field Team to staff hiring events nationwide. This in‑person role emphasizes customer service, candidate experience, and collaboration with hiring managers.

The position pays $22 per hour through 12/19, then $20/hour. Bilingual abilities are a plus. You will lead a small team, ensure compliance, and build talent pipelines across our client network.

Qualifications

• 3–5 years of customer service experience in retail, recruiting, or hospitality.
• Minimum 2 years leading a team of at least 3 staff.
• Bilingual in Spanish is a plus but not required.
• Ability to work in person; this role cannot be remote.

Responsibilities

• Manage the candidate experience from interview through hire.
• Provide excellent customer service to applicants, making them feel welcomed.
• Share information about client roles, policies, and requirements.
• Ensure client hiring processes comply with guidelines, including I-9 and drug tests.
• Input data accurately in client systems in a high‑volume environment.
• Lead and support a field team, tracking hours and coaching performance.

Skills

Customer service

Leadership

Bilingual (Spanish)

Communication

Tools

Online software

Webcams

Scanners

Job description

Integrity Staffing in Joliet, IL is seeking a Lead RPO Specialist for our Field Team to staff hiring events nationwide. This in‑person role emphasizes customer service, candidate experience, and collaboration with hiring managers.

The position pays $22 per hour through 12/19, then $20/hour. Bilingual abilities are a plus. You will lead a small team, ensure compliance, and build talent pipelines across our client network.