Lead RPO Specialist — Candidate Experience Leader

Integrity Staffing Solutions; United States; On-site; USD 25,000 - 28,000; Full time

Job summary

Integrity Staffing is seeking a Lead RPO Specialist Field Team to staff hiring events nationwide. The role emphasizes customer service, bilingual capabilities, and strong leadership to guide a field team in-person across multiple offices and events.

The ideal candidate has 3–5 years in customer service and at least 2 years of team leadership, with a focus on quality and process adherence. This is an on-site role requiring presence at events across the country.

Qualifications

• 3–5 years customer service experience in retail, recruiting or hospitality.
• Minimum of 2 years' experience leading a team of at least 3 staff members.
• Heavy focus on following standard work and quality control with all processes.
• Ability to work extended hours including weekends; in-person attendance required.

Responsibilities

• Manage the candidate experience through interviewing, hiring, or consideration.
• Provide excellent customer service to applicants and ensure they feel welcomed.
• Share information with applicants about client roles, policies, expectations, and requirements.
• Ensure client hiring processes are compliant, including I-9 verification.
• Verify applicant details and collect necessary documents.
• Perform data entry in client systems with high attention to detail.
• Communicate across in-person, phone, email, live chat, and social channels.
• Lead by example, inspire the team, and track hours worked.
• Develop talent pipelines and engage future potential candidates.

Skills

Customer service

Team leadership

Communication

Bilingual Spanish

Data entry

Multichannel support

Job description

Integrity Staffing is seeking a Lead RPO Specialist Field Team to staff hiring events nationwide. The role emphasizes customer service, bilingual capabilities, and strong leadership to guide a field team in-person across multiple offices and events.

The ideal candidate has 3–5 years in customer service and at least 2 years of team leadership, with a focus on quality and process adherence. This is an on-site role requiring presence at events across the country.