Roving Guest Services Agent (Traveling Front Desk)

Siegel Suites; Cleveland (TN); Presencial; USD 19.000 - 25.000; Tempo integral

Resumo da vaga

Siegel Suites in Cleveland, TN seeks a Full-time Roving Customer Service Representative. This role involves greeting customers, handling cash, and selling rooms while visiting multiple locations as part of a roving assignment.

The position requires a HS Diploma or equivalent and legal eligibility to work. The role emphasizes customer service, accurate record keeping, and attention to detail in a busy property environment.

Qualificações

• HS Diploma or equivalent.
• Legally able to work within State and Federal guidelines.

Responsabilidades

• Greet customers in a friendly, positive manner as they enter the property.
• Answer phones quickly and courteously, within 3 rings.
• Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily.
• Accurately handle all cash and charge transactions.
• Make cash drops in the safe.
• Keep accurate records of vacant rooms and close out procedures including deposit slips and closing reports, as well as setting alarm.
• Take work orders from residents and process correctly in the system.
• Receive and distribute mail to residents.
• Maintain a clean and inviting office.

Conhecimentos

Customer service

Cash handling

Phone etiquette

Record keeping

Multitasking

Formação

HS Diploma or equivalent

Descrição da vaga

Siegel Suites in Cleveland, TN seeks a Full-time Roving Customer Service Representative. This role involves greeting customers, handling cash, and selling rooms while visiting multiple locations as part of a roving assignment.

The position requires a HS Diploma or equivalent and legal eligibility to work. The role emphasizes customer service, accurate record keeping, and attention to detail in a busy property environment.