Guest Services Specialist: Fast-Paced Hospitality & Rooms

Siegel Group Nevada; Knoxville (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

Siegel Group Nevada is looking for a dedicated Customer Service Representative for their Siegel Select Knoxville location in Knoxville, TN. The role focuses on making positive first impressions with residents and prospective guests, greeting them warmly and assisting with inquiries effectively.

The ideal candidate must have a High School Diploma or equivalent, with at least 6 months of customer service experience. The position involves multi-tasking in a fast-paced environment.

Qualifications

• At least 6 months of customer service experience required.
• Must be legally able to work within State and Federal guidelines.
• HS Diploma or equivalent is mandatory.

Responsibilities

• Greet customers in a friendly manner.
• Answer phones quickly and courteously.
• Sell rooms to guests, maintaining records.
• Assist residents with work orders and mail.
• Maintain a clean and inviting office environment.

Skills

Customer service experience

Cash handling

Communication skills

Multi-tasking ability

Education

High School Diploma or equivalent

Job description

Siegel Group Nevada is looking for a dedicated Customer Service Representative for their Siegel Select Knoxville location in Knoxville, TN. The role focuses on making positive first impressions with residents and prospective guests, greeting them warmly and assisting with inquiries effectively.

The ideal candidate must have a High School Diploma or equivalent, with at least 6 months of customer service experience. The position involves multi-tasking in a fast-paced environment.