Routing & Scheduling Specialist — Customer-Driven Ops Pro

Orkin; Maryland; Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life insurance

Maternity benefits

401(k) with company match

Employee stock purchase plan

Paid holidays and time off

Tuition reimbursement and dependentsch

Employee discounts

Job summary

Orkin is seeking a Scheduling Logistics & Customer Service Specialist to organize daily service routes and support timely, high-quality customer service. The role emphasizes accuracy, teamwork, and adaptability in a fast-paced environment.

The position rewards organization and data-driven decision-making with award-winning training and growth opportunities, plus competitive benefits and stability. No prior industry experience required.

Qualifications

• Highly organized, accurate, and dependable.
• Strong problem-solving and communication skills.
• Comfortable working with processes, data, and changing priorities.
• Proficient with Excel and Microsoft Office and willing to learn new systems.

Responsibilities

• Coordinate daily service routes to support timely, efficient customer service.
• Partner with service and call center teams to maintain smooth operations.
• Use data and technology to improve routing, productivity, and efficiency.
• Communicate across departments to resolve issues and adjust to changing schedules.

Skills

Highly organized

Accurate

Dependable

Strong communication skills

Problem-solving

Willing to learn new systems

Tools

Excel

Microsoft Office

Job description

Orkin is seeking a Scheduling Logistics & Customer Service Specialist to organize daily service routes and support timely, high-quality customer service. The role emphasizes accuracy, teamwork, and adaptability in a fast-paced environment.

The position rewards organization and data-driven decision-making with award-winning training and growth opportunities, plus competitive benefits and stability. No prior industry experience required.