Routing & Customer Solutions Specialist

Orkin; Westminster, Northern (MD, KY); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Tuition reimbursement

Employee discounts

Training program

Job summary

Orkin is seeking a Scheduling Logistics & Customer Service Specialist in Westminster, MD to coordinate daily service routes and support a high level of customer service. The role emphasizes organization, accuracy, and teamwork within a data-driven environment.

Ideal candidates are comfortable with processes, data, and changing priorities, and proficient in Excel and Microsoft Office. Growth opportunities and comprehensive benefits accompany this career with staying power.

Qualifications

• Highly organized, dependable and detail-oriented.
• Strong problem-solving and communication skills.
• Comfortable working with processes, data, and changing priorities.

Responsibilities

• Coordinate daily service routes to support timely, efficient customer service.
• Partner with service and call center teams to maintain smooth operations.
• Use data and technology to improve routing, productivity, and efficiency.
• Communicate across departments to resolve issues and adjust to changing schedules.

Skills

Highly organized

Strong problem-solving

Good communication

Data-driven / process oriented

Tools

Excel

Microsoft Office

Job description

Orkin is seeking a Scheduling Logistics & Customer Service Specialist in Westminster, MD to coordinate daily service routes and support a high level of customer service. The role emphasizes organization, accuracy, and teamwork within a data-driven environment.

Ideal candidates are comfortable with processes, data, and changing priorities, and proficient in Excel and Microsoft Office. Growth opportunities and comprehensive benefits accompany this career with staying power.