Routing & Customer Service Scheduler

Orkin; Owings Mills (MD); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Maternity benefits

401(k) with company match

Paid holidays

Tuition reimbursement

Employee stock purchase plan

Employee discounts

Award-winning training

Job summary

Orkin is seeking a Scheduling Logistics & Customer Service Specialist to organize daily service routes, coordinate with service and call center teams, and leverage data to improve routing efficiency. The role sits at the heart of a fast-moving service operation, demanding accuracy, teamwork, and proactive communication.

You will contribute to a culture of learning and growth, with award-winning training and comprehensive benefits designed to support your career and personal development.

Qualifications

• Skilled at coordinating complex routing schedules under pressure.
• Relentless about meeting commitments and delivering great service.
• Collaborative, clear, and comfortable communicator across all levels of the business.
• Proficient in Excel and Microsoft Office; quick to learn new systems.
• Agile enough to adjust processes and keep operations running smoothly.

Responsibilities

• Coordinate daily service routes to support timely, efficient customer service.
• Partner with service and call center teams to maintain smooth operations.
• Use data and technology to improve routing, productivity, and efficiency.
• Communicate across departments to resolve issues and adjust to changing schedules.

Skills

Highly organized

Strong problem-solving

Effective communication

Comfortable with processes

Proficient with Excel

Willing to learn new systems

Collaborative communicator

Agile mindset

Education

Recent college graduates

Tools

Excel

Microsoft Office

Job description

Orkin is seeking a Scheduling Logistics & Customer Service Specialist to organize daily service routes, coordinate with service and call center teams, and leverage data to improve routing efficiency. The role sits at the heart of a fast-moving service operation, demanding accuracy, teamwork, and proactive communication.

You will contribute to a culture of learning and growth, with award-winning training and comprehensive benefits designed to support your career and personal development.