Route Trainee: Path to Full-Time Service Rep (Mon-Fri)

UniFirst Corp.; Kernersville (NC); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

401(k) with company match

Profit sharing

Health and life insurance

Paid time off

Tuition reimbursement

Employee discounts

Job summary

UniFirst is hiring Route Trainee to learn hands-on through our Service Certificate Program, support daily operations, and prepare to transition into a full-time Route Service Representative. You will assist with deliveries, service, and route coverage while learning multiple customer accounts in a dynamic field-based role.

This entry-level position emphasizes safety, reliability, and customer care. You will gain practical training, work a Monday–Friday daytime schedule, and build the foundation

Qualifications

• Customer service experience is valued.
• Ability to manage time and routes effectively.
• Reliable, punctual, and safety-conscious.
• Able to work independently and with a team.
• Comfort with learning new technology and processes.
• Physical stamina to perform tasks as required.

Responsibilities

• Participate in UniFirst’s Service Certificate Program to prepare for an RSR role.
• Assist service team with loading/unloading route trucks.
• Deliver clean garments and return soiled items on time.
• Provide route coverage when needed for established routes.
• Operate a company walk-in truck along designated routes.
• Work in indoor and outdoor environments with safety as a priority.
• Contribute to the Service Department’s success through reliable service.
• Maintain a predictable Monday–Friday daytime schedule.

Skills

Customer service

Time management

Dependability

Collaboration & communication

Safety awareness

Education

High school diploma / GED

Job description

UniFirst is hiring Route Trainee to learn hands-on through our Service Certificate Program, support daily operations, and prepare to transition into a full-time Route Service Representative. You will assist with deliveries, service, and route coverage while learning multiple customer accounts in a dynamic field-based role.

This entry-level position emphasizes safety, reliability, and customer care. You will gain practical training, work a Monday–Friday daytime schedule, and build the foundation