Route Service Manager - Lead Teams, Drive Growth

UniFirst Corp.; El Paso (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Job summary

UniFirst Corp. is seeking a Route Service Manager to lead a team of Route Service Supervisors and Representatives delivering to a diverse client base. You will drive customer satisfaction, account growth, and profitability for the location.

The role emphasizes recruiting, training, and coaching, with strong emphasis on relationship building and contract renewals. A high school diploma is required, with a bachelor’s degree preferred and valid driver’s license.

Qualifications

• Demonstrated customer service experience and leadership ability.
• Ability to negotiate, train, coach and lead a team.
• Strong problem solving, communication and team management skills.
• Proven track record in delivering customer satisfaction and program success.

Responsibilities

• Oversee recruiting, training, and development of Route Service Representatives and Supervisors.
• Build strong relationships with customers and improve customer satisfaction.
• Collaborate with location management to deliver best service and programs.
• Negotiate customer contract renewals.

Skills

Customer service

Leadership

Negotiation

Coaching

Training

Problem solving

Communication

Team management

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

MS Office

Job description

UniFirst Corp. is seeking a Route Service Manager to lead a team of Route Service Supervisors and Representatives delivering to a diverse client base. You will drive customer satisfaction, account growth, and profitability for the location.

The role emphasizes recruiting, training, and coaching, with strong emphasis on relationship building and contract renewals. A high school diploma is required, with a bachelor’s degree preferred and valid driver’s license.