Route Service Leader - No Nights or Weekends

UniFirst Corporation; Tampa (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Job summary

UniFirst Corporation in Tampa is seeking a Route Service Manager to recruit and lead a team of Route Service Supervisors and Representatives delivering to diverse customers daily. The role requires strong leadership, customer focus, and the ability to manage contracts and service programs.

The position emphasizes driving customer satisfaction, account growth, and profitability for the location, with opportunities for career advancement within UniFirst.

Qualifications

• High School Diploma or GED – bachelor’s degree preferred.
• Prior customer service experience
• Strong computer proficiency (MS Office)
• Excellent verbal & written communication skills
• 21 years of age
• Valid non-commercial driver’s license in the state of residence
• Must meet pre-employment DOT physical requirements
• Physically capable of lifting up to 50 pounds

Responsibilities

• Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors
• Build strong relationships with your customers and elevate your team’s level of achievement in customer satisfaction
• Collaborate closely with location management team to provide the best customer service and product programs
• Negotiate customer contract renewals

Skills

Team leadership

Customer relationship management

Negotiation

Training & coaching

Problem solving

Communication skills

Driving business development

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

MS Office

Job description

UniFirst Corporation in Tampa is seeking a Route Service Manager to recruit and lead a team of Route Service Supervisors and Representatives delivering to diverse customers daily. The role requires strong leadership, customer focus, and the ability to manage contracts and service programs.

The position emphasizes driving customer satisfaction, account growth, and profitability for the location, with opportunities for career advancement within UniFirst.