Route Service Supervisor — Lead & Develop Route Team

UniFirst Corporation; South Point (OH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Job summary

UniFirst is seeking a Route Service Supervisor to oversee a team of Route Service Representatives who deliver to multiple customers daily, from small family businesses to major corporate locations. This entry-level management role offers training and opportunities for advancement.

Join a family-oriented culture with no nights or weekends, with emphasis on career mobility and strong customer relationships as you lead routes, respond to service requests, and renew contracts.

Qualifications

• A results-driven relationship manager who helps the team and customers.
• Enjoy working with a team of Route Service Representatives and support their development.
• Eager to learn and become a customer service and loyalty expert.
• High school diploma or GED; some college is a plus.
• 21 years of age.
• Valid non-commercial driver's license in the state of residence.
• Reliable transportation.
• Must meet pre-employment DOT physical requirements.
• Physically able to lift up to 50 pounds.
• Communication and language skills.
• Basic computer proficiency.
• Prior leadership, customer service, route sales, delivery and/or entrepreneurial experience preferred.

Responsibilities

• Oversee the training and development of a team of Route Service Representatives.
• Respond to service requests.
• Negotiate customer contract renewals.
• Build strong relationships with customers and team.
• Work closely with leadership to provide the best customer service and product programs.
• Provide route coverage when a Route Service Representative is sick or on vacation and monitor performance and loyalty.

Skills

Relationship management

Team leadership

Customer service

Communication

Problem solving

Education

High school diploma or GED

Job description

UniFirst is seeking a Route Service Supervisor to oversee a team of Route Service Representatives who deliver to multiple customers daily, from small family businesses to major corporate locations. This entry-level management role offers training and opportunities for advancement.

Join a family-oriented culture with no nights or weekends, with emphasis on career mobility and strong customer relationships as you lead routes, respond to service requests, and renew contracts.