Route Service Leader — Grow, Train & Delight Customers

UniFirst; Houston (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Job summary

UniFirst is seeking a Route Service Manager to recruit and lead a team delivering to multiple customers daily, from small family-owned businesses to major corporate locations. You will drive customer satisfaction, account growth, and profitability for your location.

Responsibilities include overseeing recruitment, training, and development of Route Service Supervisors and Representatives, building strong customer relationships, coordinating with location management to deliver top service and

Qualifications

• High School Diploma or GED – bachelor’s degree preferred.
• Ability problem solve and handle a variety customer service situations.
• Ability to negotiate, train, coach and lead a team.
• Strong computer proficiency (MS Office).
• 21 years of age.
• Valid non-commercial driver’s license in the state of residence.
• Must meet pre-employment DOT physical requirements.
• Physically capable of lifting up to 50 pounds.

Responsibilities

• Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors.
• Build strong relationships with your customers and elevate your team’s level of achievement in customer satisfaction.
• Collaborate closely with location management team to provide the best customer service and product programs.
• Negotiate customer contract renewals.

Education

High School Diploma or GED – bachelor’s degree preferred

Tools

MS Office

Job description

UniFirst is seeking a Route Service Manager to recruit and lead a team delivering to multiple customers daily, from small family-owned businesses to major corporate locations. You will drive customer satisfaction, account growth, and profitability for your location.

Responsibilities include overseeing recruitment, training, and development of Route Service Supervisors and Representatives, building strong customer relationships, coordinating with location management to deliver top service and