Route Service Supervisor: Lead, Train & Grow

Taleo; Montgomery (AL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Job summary

UniFirst is seeking a Route Service Supervisor to lead and develop a team of Route Service Representatives who service multiple customers daily, from small businesses to large corporates.

This entry-level management role offers training, career mobility, and a strong family culture with no nights or weekends. You will build relationships, respond to requests, and ensure excellent service and loyalty.

Qualifications

• Must be a results-driven relationship manager who supports the team and customers.
• Candidate should enjoy mentoring Route Service Representatives and helping them grow.
• Ability to learn and develop into a customer service and loyalty expert.

Responsibilities

• Oversee the training and development of a team of Route Service Representatives
• Respond to service requests
• Negotiate customer contract renewals
• Build strong relationships with customers and team
• Collaborate with leadership to deliver top customer service and product programs
• Provide route coverage when a rep is absent and monitor performance and satisfaction

Skills

Results-driven

Relationship management

Customer service

Leadership

Team support

Communication skills

Basic computer proficiency

Education

High school diploma or GED

Some college

Job description

UniFirst is seeking a Route Service Supervisor to lead and develop a team of Route Service Representatives who service multiple customers daily, from small businesses to large corporates.

This entry-level management role offers training, career mobility, and a strong family culture with no nights or weekends. You will build relationships, respond to requests, and ensure excellent service and loyalty.