Route Service Team Lead - Growth & Training

UniFirst Corporation; Tampa (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Job summary

UniFirst is seeking a Route Service Supervisor to oversee a team of Route Service Representatives who deliver to multiple customers daily. This entry-level management role focuses on leadership, training, and strengthening customer loyalty while coordinating with senior management.

The position emphasizes no night shifts or weekends, a family culture, and opportunities for advancement as part of UniFirst’s growth in the garment services industry.

Qualifications

• Must be a results-driven relationship manager.
• Willing to lead and develop Route Service Representatives.
• Customer service and loyalty focus with willingness to learn.

Responsibilities

• Oversee training and development of a team of Route Service Representatives.
• Respond to service requests.
• Negotiate customer contract renewals.
• Build strong relationships with customers and team.
• Collaborate with leadership to deliver excellent customer service.

Skills

Relationship management

Team leadership

Customer service

Communication

Problem solving

Education

High school diploma or GED

Some college is a plus

Tools

Basic computer proficiency

Microsoft Office

Job description

UniFirst is seeking a Route Service Supervisor to oversee a team of Route Service Representatives who deliver to multiple customers daily. This entry-level management role focuses on leadership, training, and strengthening customer loyalty while coordinating with senior management.

The position emphasizes no night shifts or weekends, a family culture, and opportunities for advancement as part of UniFirst’s growth in the garment services industry.