Route Service Supervisor — Lead Route Teams & Build Loyalty

UniFirst; Tampa (FL); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Job summary

UniFirst is seeking a Route Service Supervisor in Tampa, FL to lead and develop a team of Route Service Representatives. You will respond to service requests, negotiate renewals, and build strong customer relationships while collaborating with the leadership team to deliver top-tier service.

This entry-level management role emphasizes training, career advancement, and a culture focused on customer satisfaction and loyalty.

Qualifications

• High school diploma or GED; some college is a plus.
• 21 years of age.
• Valid non-commercial driver’s license in the state of residence.
• Reliable transportation.
• Must meet pre-employment DOT physical requirements.
• Physically capable of lifting up to 50 pounds.

Responsibilities

• Oversee the training and development of a team of Route Service Representatives.
• Respond to service requests.
• Negotiate customer contract renewals.
• Build strong relationships with your customers and team.
• Work closely with leadership to provide the best customer service and programs.
• Provide route coverage when a Route Service Representative is unavailable to monitor performance and customer loyalty.

Skills

Leadership

Customer service

Relationship management

Team supervision

Education

High school diploma or GED

Job description

UniFirst is seeking a Route Service Supervisor in Tampa, FL to lead and develop a team of Route Service Representatives. You will respond to service requests, negotiate renewals, and build strong customer relationships while collaborating with the leadership team to deliver top-tier service.

This entry-level management role emphasizes training, career advancement, and a culture focused on customer satisfaction and loyalty.