Route Sales & Service CSR

Colonial Group; Bemidji (MN); On-site; USD 32,000 - 42,000; Full time

Job summary

Colonial Group is seeking a Relief Customer Service Representative in Bemidji, MN to build strong relationships with customers while driving sales growth on the route. The role requires safe vehicle operation, accurate documentation, and a proactive approach to solving issues.

You will manage daily routes, load/unload products, review invoices for accuracy, meet sales goals, and develop new business with a focus on customer satisfaction and professionalism in all interactions.

Qualifications

• High school degree or equivalent is required.
• Customer service experience with diverse client contact is preferred.
• Excellent driving record and valid driver's license required.
• Strong math and basic computer skills.
• Ability to generate new business and meet sales goals.

Responsibilities

• Safely operate a step van to serve clients.
• Verify vehicle maintenance and keep operator documentation.
• Manage daily route independently for timely delivery.
• Load and unload products per policy.
• Review invoices for accuracy and correct as needed.
• Meet sales goals and grow the route.
• Develop leads, contact prospective customers, and install new accounts.
• Communicate service offerings, pricing, and policies clearly.
• Address customer feedback promptly and courteously.
• Follow safety practices and company policies.

Skills

Customer service

Driving

Verbal communication

Sales experience

Independent work

Math skills

Basic computer skills

Education

High school degree or equivalent

Job description

Colonial Group is seeking a Relief Customer Service Representative in Bemidji, MN to build strong relationships with customers while driving sales growth on the route. The role requires safe vehicle operation, accurate documentation, and a proactive approach to solving issues.

You will manage daily routes, load/unload products, review invoices for accuracy, meet sales goals, and develop new business with a focus on customer satisfaction and professionalism in all interactions.