Route Service & Sales Specialist

Colonial Group; Bismarck (ND); Hybrid; USD 30,000 - 41,000; Full time

Job summary

Vestis in Bismarck, ND is seeking a Relief Customer Service Representative to build strong relationships with customers, exceed sales goals, and promote route growth. The role requires operating a step van, managing daily routes, and handling invoicing and service agreements with professionalism.

You will communicate pricing, policies, and services clearly, respond promptly to customer feedback, and maintain safety and vehicle documentation while supporting team objectives on a 4-day work week

Qualifications

• Customer service experience with a wide variety of consistent customer contact.
• Strong math and basic computer skills.
• Excellent customer service and verbal communication skills.
• Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.

Responsibilities

• Safely operate a step van and provide products/services to clients.
• Verify daily vehicle maintenance and keep operator documentation.
• Manage daily route to ensure accurate and timely delivery.
• Meet sales goals and promote route growth to enhance profitability.
• Develop leads, call on prospective customers, and install new accounts.

Skills

Customer service

Math & computer basics

Verbal communication

Independent work & judgment

Education

High school diploma or equivalent

Job description

Vestis in Bismarck, ND is seeking a Relief Customer Service Representative to build strong relationships with customers, exceed sales goals, and promote route growth. The role requires operating a step van, managing daily routes, and handling invoicing and service agreements with professionalism.

You will communicate pricing, policies, and services clearly, respond promptly to customer feedback, and maintain safety and vehicle documentation while supporting team objectives on a 4-day work week