Route-Driven CSR Driver: Service & Sales Growth

Colonial Group; Springfield (MO); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Job summary

Colonial Group seeks a Relief Customer Service Representative to service routes, build customer relationships, and drive sales growth. You will operate a step van, manage routes independently, and maintain accurate invoices while promoting service value.

The role emphasizes strong communication, safety, and the ability to handle busy, customer-facing interactions with professionalism across varied weather and scheduling conditions.

Qualifications

• Must be at least 21 years old with a valid driver's license.
• Excellent customer service and communication skills.
• Ability to work independently and meet sales goals.
• Strong math and basic computer skills.

Responsibilities

• Safely operate a step van to provide products and services to clients.
• Verify vehicle maintenance and maintain operator documentation.
• Manage daily route independently for timely deliveries.
• Load/unload product per policy and guidelines.
• Review invoices daily for accuracy and corrections.
• Meet sales goals and promote route growth.
• Develop leads, call on prospective customers, and install new accounts.
• Communicate service policies and pricing clearly to customers.
• Monitor customer feedback and resolve issues promptly.
• Follow safety practices and perform other duties as required.

Skills

Customer service

Strong math

Basic computer skills

Sales experience

Communication skills

Education

High school degree

Job description

Colonial Group seeks a Relief Customer Service Representative to service routes, build customer relationships, and drive sales growth. You will operate a step van, manage routes independently, and maintain accurate invoices while promoting service value.

The role emphasizes strong communication, safety, and the ability to handle busy, customer-facing interactions with professionalism across varied weather and scheduling conditions.