Relief Route CSR & Growth-Sales Pro

Vestis; Northern (KY); Hybrid; USD 32,000 - 52,000; Full time

Job summary

Vestis is seeking a Relief Customer Service Representative to build strong customer relationships while driving sales growth on the assigned route. You will balance exceptional service with meeting goals, communicating policies and pricing clearly, and ensuring timely, accurate deliveries across customer accounts.

The role requires a clean driving record, a valid license, and the ability to operate in a fast-paced environment with safety as a priority.

Qualifications

• Must be 21+ years of age with a valid driver's license and a clean driving record.
• Customer service experience with a wide variety of customers.
• Strong math and basic computer skills.
• Demonstrated experience selling services/products and generating new business preferred.
• Excellent customer service and verbal communication skills required.
• Ability to work independently, exercise sound judgment, and solve customer concerns.

Responsibilities

• Safely operate a step van to provide products and service to clients.
• Verify daily preventative maintenance of vehicle and maintain proper operator documentation.
• Manage daily route independently to ensure accurate and timely delivery of product.
• Load/unloads product per company policies, procedures, and guidelines.
• Review invoices daily for complete and accurate information and make corrections as needed.
• Meet sales goals and promotes overall route growth to enhance profitability.
• Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business.
• Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers.
• Monitor customer feedback and handle customer issues in a prompt and courteous manner.
• Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies.
• Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.

Skills

Customer service

Sales experience

Communication skills

Math skills

Basic computer skills

Independent work

Education

High school degree or equivalent

Job description

Vestis is seeking a Relief Customer Service Representative to build strong customer relationships while driving sales growth on the assigned route. You will balance exceptional service with meeting goals, communicating policies and pricing clearly, and ensuring timely, accurate deliveries across customer accounts.

The role requires a clean driving record, a valid license, and the ability to operate in a fast-paced environment with safety as a priority.