Route Relief Sales Specialist - Coffee Service

Colonial Group; Norcross (GA); On-site; USD 40,000 - 54,000; Full time

Job summary

Community Coffee is seeking a Route Relief Sales Representative to support the Sales Manager by planning relief for routes and ensuring uninterrupted service to customers. You will deliver products, maintain inventory, and promote customer satisfaction in the absence of the regular Route Sales Representative.

The role requires a high school diploma, 1 year of customer service or sales experience, and a valid driver’s license.

Qualifications

• High school diploma or equivalent required.
• 1 year of customer service or sales experience required.
• Route sales and cold calling experience in a Direct Store Delivery (DSD) environment preferred.
• Must be at least 21 years of age.
• Valid driver’s license required; CDL may be required based on location.
• Acceptable driving record.
• DOT medical certification required.
• COVID vaccination may be required depending on customer requirements for route access.
• Internal Only: Experience with Community Coffee, even if unrelated, may fulfill this requirement with approval.

Responsibilities

• Collaborate with the Sales Manager to plan route relief schedules in advance.
• Deliver products, equipment, and supplies to existing customers during relief periods.
• Solicit additional product purchases from current customers to drive sales.
• Collect customer payments and manage daily route bank deposits.
• Load and maintain accurate truck inventory for each customer visit.
• Maintain product freshness and appropriate shelf presentation.
• Ensure high levels of customer satisfaction through consistent service and support.
• Maintain and service coffee brewing equipment at customer locations.
• Record and update accurate sales, inventory, and delivery information.
• Participate in trade shows and special events to promote company products.
• Perform routine vehicle maintenance and keep the truck clean.
• May be asked to perform additional duties as necessary.

Skills

Customer service

Sales experience

DSD route knowledge

21+ years old

Valid driver’s license

DOT medical certification

Pre-employment physical

Education

High school diploma or equivalent

Job description

Community Coffee is seeking a Route Relief Sales Representative to support the Sales Manager by planning relief for routes and ensuring uninterrupted service to customers. You will deliver products, maintain inventory, and promote customer satisfaction in the absence of the regular Route Sales Representative.

The role requires a high school diploma, 1 year of customer service or sales experience, and a valid driver’s license.