Route Relief Sales Rep – Coffee Service

Colonial Group; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Community Coffee, America's #1 family-owned and operated retail coffee brand, is seeking a Route Relief Sales Representative to support the Sales Manager by planning relief for assigned routes, delivering products, and maintaining service levels across customer locations.

This on-site position requires 1 year of customer service or sales experience, a valid driver's license, and the ability to lift and move supplies.

Qualifications

• High school diploma or equivalent required
• Passing score on aptitude test in lieu of diploma
• 1 year of customer service or sales experience
• Route sales and cold calling experience in a DSD environment preferred
• Must be at least 21 years of age; valid driver’s license
• DOT medical certification required; pre-employment physical
• COVID vaccination may be required depending on customer requirements
• Internal Only: Community Coffee experience may fulfill this requirement

Responsibilities

• Collaborate with the Sales Manager to plan relief schedules in advance.
• Deliver products, equipment, and supplies to existing customers during relief periods.
• Solicit additional product purchases from current customers to drive sales.
• Collect customer payments and manage daily route deposits.
• Load and maintain truck inventory for each customer visit.
• Maintain product freshness and shelf presentation.
• Ensure high levels of customer satisfaction through reliable service.
• Maintain and service coffee brewing equipment at customer locations.
• Record and update sales, inventory, and delivery information.
• Participate in trade shows and events to promote products.
• Perform routine vehicle maintenance and keep the truck clean.
• May be asked to perform additional duties as necessary.

Skills

Customer service

Sales experience

DSD route experience

Cold calling

Education

High school diploma or equivalent

Job description

Community Coffee, America's #1 family-owned and operated retail coffee brand, is seeking a Route Relief Sales Representative to support the Sales Manager by planning relief for assigned routes, delivering products, and maintaining service levels across customer locations.

This on-site position requires 1 year of customer service or sales experience, a valid driver's license, and the ability to lift and move supplies.