Route Operations Lead: On-Time Delivery & Safety

Universal Logistics Holdings, Inc.; Romulus (MI); On-site; USD 52,000 - 68,000; Full time

Job summary

Universal Logistics Holdings, Inc. (NASDAQ: ULH) seeks a full-time logistics coordinator in Romulus, MI. The role focuses on coordinating daily routes, assigning drivers, and serving as the main contact for drivers, customers, dispatch, and leadership to ensure on-time service.

You will monitor freight flow, communicate updates or delays, and support scheduling while ensuring safety and regulatory compliance across operations.

Qualifications

• Bachelor's degree preferred; Supply Chain, Logistics, Transportation, Business, or related field preferred.
• Experience in transportation, dispatch, logistics, warehousing, manufacturing, customer service, or operations environments.
• Prior leadership or supervisory experience preferred.

Responsibilities

• Coordinate daily routes and driver assignments to ensure on-time service and customer satisfaction.
• Serve as a primary point of contact for drivers, customers, dispatch, and operations leadership.
• Monitor freight movement and proactively communicate shipment updates, delays, and service issues.
• Support driver scheduling, attendance tracking, and staffing requirements.
• Ensure drivers are operating safely and in compliance with company and DOT regulations.

Skills

Communication skills

Customer service

Problem solving

Leadership

DOT regulations knowledge

Excel

Scheduling

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Office

Job description

Universal Logistics Holdings, Inc. (NASDAQ: ULH) seeks a full-time logistics coordinator in Romulus, MI. The role focuses on coordinating daily routes, assigning drivers, and serving as the main contact for drivers, customers, dispatch, and leadership to ensure on-time service.

You will monitor freight flow, communicate updates or delays, and support scheduling while ensuring safety and regulatory compliance across operations.