Route Operations Lead | Fleet Safety & Guest Experience

Continental Events; Plainfield (IN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Coverage

401(k)

Paid Time Off

Wellness Programs

Additional Perks

Job summary

Continental Events is seeking a Route Manager to lead and optimize Market and Vending routes, ensuring efficient delivery and exceptional guest experiences. You will coordinate with scheduling and product teams to meet client expectations while driving operational excellence.

The role requires strong leadership, 5+ years in route operations, and a solid grasp of compliance and safety standards to maintain service quality across dispersed teams.

Qualifications

• 5+ years of experience in route management, field operations, or logistics in food services or retail vending.
• Strong analytical skills to optimize routes, manage KPIs, and drive efficiency improvements.
• Excellent written and verbal communication, organizational, and interpersonal skills.

Responsibilities

• Drive excellence in Route Optimization for Market and Vending routes; ensure scheduling aligns with client satisfaction and demand.
• Lead the full team member lifecycle: recruiting, onboarding, training, coaching, and performance management.
• Ensure compliance with SOPs across markets and vending operations; audit field operations for quality and food safety.
• Maintain fleet safety; enforce DOT regulations and driver safety policies; coordinate maintenance and preventive service.

Skills

Route management

Leadership

Analytics

Microsoft Office

Routing software

Education

High school diploma or GED

Bachelor's degree in business or related (preferred)

Tools

Routing software

Microsoft Excel

GPS/tracking systems

Job description

Continental Events is seeking a Route Manager to lead and optimize Market and Vending routes, ensuring efficient delivery and exceptional guest experiences. You will coordinate with scheduling and product teams to meet client expectations while driving operational excellence.

The role requires strong leadership, 5+ years in route operations, and a solid grasp of compliance and safety standards to maintain service quality across dispersed teams.