Route Manager - Dispatch & Driver Coordination

Matter Management Enterprises, LLC; Birmingham (AL); On-site; USD 55,000 - 75,000; Full time

Job summary

Amwaste in Birmingham, AL is seeking a Route Manager to serve as the hub for drivers, customers, operations management, and customer service to effectively communicate and provide the highest level of service.

You will dispatch drivers, coordinate with sales staff and customers, and strive to get people home safely each day while maintaining efficient routes and reliable pickup and delivery.

Qualifications

• Experience in a team setting with ability to communicate across areas effectively.
• Fast paced decision making and problem solving skills.
• Ability to work independently with minimal supervision.
• Ability to meet goals and expectations consistently.

Responsibilities

• Handle incoming service orders, directing drivers, and resolving service issues.
• Dispatch drivers to calls using customer needs, drivers’ locations and daily factors.
• Assign routes and trucks to drivers to efficiently complete daily routes.
• Interact with customers and sales staff to ensure service guarantees.
• Get your people home safely every day.

Skills

Teamwork

Decision making under pressure

Problem solving

Independent work

Communication

Tools

Computer skills

Job description

Amwaste in Birmingham, AL is seeking a Route Manager to serve as the hub for drivers, customers, operations management, and customer service to effectively communicate and provide the highest level of service.

You will dispatch drivers, coordinate with sales staff and customers, and strive to get people home safely each day while maintaining efficient routes and reliable pickup and delivery.