Roll-Off Dispatcher: Truck Routes & Service Lead

Matter Management Enterprises, LLC; Mulga (AL); On-site; USD 25,000 - 30,000; Full time

Job summary

Amwaste is seeking a dispatcher to work out of their Sylvan Springs, AL location. You will serve as the central point for drivers, customers, operations management, and customer service to ensure the highest level of service.

The role involves coordinating driver dispatch, communicating service details, and resolving issues across multiple lines of business. Strong communication and problem-solving skills are essential.

Qualifications

• High School Diploma or GED required.
• Experience in a team setting and fast-paced environment.
• Experience in transportation, logistics, waste collection, or similar roles.
• Ability to communicate with multiple areas effectively.

Responsibilities

• Dispatch drivers to calls and balance cost and speed.
• Assign routes and service tickets; close tickets daily.
• Handle customer and sales inquiries via calls and email.
• Resolve issues proactively to avoid service problems.
• Coordinate with maintenance and operations to resolve equipment and driver issues.

Skills

Dispatcher experience

Customer service

Excellent communication

Problem solving

Multitasking

Education

High School Diploma or GED

Tools

CRM software

Microsoft Office

Phone systems

Job description

Amwaste is seeking a dispatcher to work out of their Sylvan Springs, AL location. You will serve as the central point for drivers, customers, operations management, and customer service to ensure the highest level of service.

The role involves coordinating driver dispatch, communicating service details, and resolving issues across multiple lines of business. Strong communication and problem-solving skills are essential.