Route Dispatch Lead – 2nd Shift (Detroit)

Universal Logistics Holdings, Inc.

Detroit (MI)

On-site

USD 52,000 - 78,000

Full time

4 days ago

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Job summary

Universal Dedicated, Inc., based in Detroit, MI, is seeking a Transportation Operations Supervisor to coordinate daily freight movements for Stellantis and General Motors, ensuring on-time service. This 2nd shift role supports driver activity, customer requirements, and communication between drivers, customers, and leadership, with emphasis on safety and DOT compliance.

The shift is Monday–Saturday, 2:00 PM–11:00 PM, and the position focuses on leading, coaching, and improving daily operations

Qualifications

Bachelor's degree preferred; Supply Chain, Logistics, Transportation, Business, or related fields are a plus.
Experience in transportation, dispatch, logistics, warehousing, manufacturing, customer service, or operations environments preferred.
Strong communication and interpersonal skills.
Organized with the ability to multitask in a fast-paced environment.
Proficiency with Microsoft Excel and MS Office applications.

Responsibilities

Coordinate daily routes and driver assignments to ensure on-time service.
Serve as primary contact for drivers, customers, and internal teams.
Monitor freight movement and communicate shipment updates and delays.
Support driver scheduling, attendance, and staffing needs.
Maintain records, reports, and operational documentation.
Ensure compliance with DOT regulations and company safety standards.
Provide coaching and support to drivers.
Track operational performance and support continuous improvement initiatives.
Work closely with leadership to meet customer expectations and operational goals.