Rotational Client Service Analyst Program - Launch Career

BNY; Lake Mary (CA); On-site; USD 65,000 - 85,000; Full time

Job summary

BNY Mellon’s 2027 Analyst Program – Client Service is designed to immerse you in our client-first culture through hands-on projects across onboarding, service delivery, reporting and relationship management.

You will collaborate with partners across operations, technology and business teams to deliver timely, accurate client outcomes and to build communication and problem-solving skills for a successful early career in financial services.

Qualifications

• Enrollment in a 4-year undergraduate degree program with a strong focus on business-related and/or technology-related majors.
• Graduating in Dec 2026 or May 2027 (U.S.).
• Minimum cumulative GPA of 3.0 or better.
• Does not require sponsorship for employment visa status (now or in the future) in the country where applying.
• Applicants should be applying to the 2027 Analyst Program.

Responsibilities

• Support the resolution of client inquiries by gathering facts, coordinating with partners, and helping move issues to closure.
• Track service metrics, commitments, and trends to help teams identify what is working and where the experience can improve.
• Assist with onboarding, transitions, and process updates that make it easier for clients to do business with BNY.
• Work across operations, service, and relationship teams to keep communication clear and next steps on track.

Skills

Client focus

Written & verbal comm

Attention to detail

Process analytics

Prioritization & escalation

Job description

BNY Mellon’s 2027 Analyst Program – Client Service is designed to immerse you in our client-first culture through hands-on projects across onboarding, service delivery, reporting and relationship management.

You will collaborate with partners across operations, technology and business teams to deliver timely, accurate client outcomes and to build communication and problem-solving skills for a successful early career in financial services.