Client Service Analyst: Rotational Program with Mentorship

BNY Mellon

Pittsburgh (Allegheny County)

On-site

USD 60,000 - 75,000

Full time

4 days ago

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Job summary

BNY Mellon in Pittsburgh offers a 2027 Analyst Program in Client Service, a 24-month rotational experience designed to expose new graduates to client support, service delivery, onboarding, reporting, and process improvement. Analysts will gain hands-on experience across business, operations and technology teams.

From day one, you’ll develop communication, analytics, and problem-solving skills in a fast-paced environment, preparing you for a successful early career with BNY Mellon and the

Qualifications

Enrollment in a 4-year undergraduate degree program with a focus on business-related and/or technology-related majors preferred.
Graduating in Dec 2026 or May 2027 (U.S.)
Minimum cumulative GPA of 3.0 or better.
Does not require sponsorship for employment visa status (now or in the future) in the country where applying.

Responsibilities

Support the resolution of client inquiries by gathering facts, coordinating with partners, and helping move issues to closure.
Track service metrics, commitments, and trends to help teams identify what is working and where the experience can improve.
Assist with onboarding, transitions, and process updates that make it easier for clients to do business with BNY.
Work across operations, service, and relationship teams to keep communication clear and next steps on track.

Education

Undergraduate degree enrollment

Job description

From day one, you’ll develop communication, analytics, and problem-solving skills in a fast-paced environment, preparing you for a successful early career with BNY Mellon and the

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