Client Service Analyst - 2027 Rotational Program

BNY Mellon; Town of Florida (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

BNY Mellon benefits

Job summary

BNY Mellon invites driven undergraduates to join its 2027 Analyst Program in Client Service. The 24-month rotational program provides hands-on exposure to client support, onboarding, reporting, process improvement, and relationship management across business, operations and technology teams.

Analysts will develop communication, analytical and problem-solving skills to deliver timely, accurate client outcomes while collaborating with global teams and building long-term client relationships within

Qualifications

• Enrollment in a 4-year undergraduate degree program with a strong focus on business-related and/or technology-related majors preferred.
• Graduating in Dec 2026 or May 2027 (U.S.)
• Minimum cumulative GPA of 3.0 or better.
• Does not require sponsorship for employment visa status (now or in the future) in the country where applying.
• applying.

Responsibilities

• Support the resolution of client inquiries by gathering facts, coordinating with partners, and helping move issues to closure.
• Track service metrics, commitments, and trends to help teams identify what is working and where the experience can improve.
• Assist with onboarding, transitions, and process updates that make it easier for clients to do business with BNY.
• Work across operations, service, and relationship teams to keep communication clear and next steps on track.

Skills

Client-centric problem solving

Clear written and verbal communication

Attention to detail

Ownership mindset

Process improvement

Service analytics

Education

Pursuing undergrad degree (BA/BS)

Graduating Dec 2026 or May 2027 (U.S.)

Job description

BNY Mellon invites driven undergraduates to join its 2027 Analyst Program in Client Service. The 24-month rotational program provides hands-on exposure to client support, onboarding, reporting, process improvement, and relationship management across business, operations and technology teams.

Analysts will develop communication, analytical and problem-solving skills to deliver timely, accurate client outcomes while collaborating with global teams and building long-term client relationships within