Rooms Supervisor: Lead Guest Services

Hyatt Hotels Corporation; Beaver Creek (CO); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Ski pass

12 Free room nights

Health insurance

401(k) with company match

Paid vacation and sick days

Adoption assistance

Tuition reimbursement

Free meals in our employee cafeteria

Onsite fitness center

Employee stock purchase plan

Job summary

Park Hyatt Beaver Creek Resort and Spa, part of Hyatt, seeks a Rooms Supervisor to lead guest services and supervision of front desk colleagues. You will coach teams, manage scheduling, payroll and training while ensuring a seamless guest experience in a luxury Beaver Creek property.

Strong leadership, communication, and relationship-building are essential. The role involves coordinating guest registrations, hotel services, and promotions, with potential involvement in payments processing and

Qualifications

• Desire to satisfy guest needs in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Previous supervisory experience, preferably in hotels.
• Must be able to work a flexible schedule.

Responsibilities

• Lead front desk teams in guest registration and hotel services communication.
• Support senior leadership with basic management responsibilities and coaching.
• Direct and coach associates; may include training, scheduling, payroll and interviewing.
• Oversee guest inquiries and form of payment processing as part of the guest experience.

Skills

Leadership

Communication

Relationship skills

Supervisory experience

Flexibility

Job description

Park Hyatt Beaver Creek Resort and Spa, part of Hyatt, seeks a Rooms Supervisor to lead guest services and supervision of front desk colleagues. You will coach teams, manage scheduling, payroll and training while ensuring a seamless guest experience in a luxury Beaver Creek property.

Strong leadership, communication, and relationship-building are essential. The role involves coordinating guest registrations, hotel services, and promotions, with potential involvement in payments processing and