Beaver Creek: Assistant Housekeeping Supervisor (Ski Pass)

Kessler Collection; Beaver Creek (CO); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) Retirement Plan with employer

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Educational opportunities / Tuition

Jury duty leave

Beaver Creek ski pass or Cash Equiv

Job summary

Kessler Hotels Beaver Creek Lodge Autograph Collection seeks an Assistant Housekeeping Manager to supervise daily housekeeping operations, maintain safety and service quality, and protect assets while minimizing expenses. You will audit guest rooms and public areas, manage inventories, and drive guest satisfaction.

Responsibilities include training staff, scheduling, monitoring sanitation, and coordinating with Front Office and Engineering to ensure smooth operations and timely repairs, while

Qualifications

• High School diploma or equivalent required.
• College course work in related field helpful.
• Two to three years of progressive experience in a hotel or related field preferred.
• Previous supervisory responsibility required.
• Must be proficient with MS Word and MS Excel.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests.
• Spanish/English bi-lingual preferred.

Responsibilities

• Supervise the housekeeping associates to attract, retain and motivate them while providing a safe work environment; interview, schedule, train, develop, empower, coach and counsel, recommend and conduct performance and salary reviews and recommend discipline and termination, as appropriate.
• Supervise and inspect the daily cleaning of the guest rooms, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Monitor and report on expenses (payroll and supplies) to aid in controlling costs while ensuring adequate staff and supplies are on hand to provide top quality services.
• Respond to guest requests, concerns and problems to ensure guest satisfaction.
• Handle items for "Lost and Found" according to the standards.
• Monitor cleanliness and orderliness of Room Attendants’ carts, linen closets, control closets, stairways and landings.
• Oversee the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment.
• Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift.
• Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards.
• Initiate work orders for repairs and maintenance and forward to Engineering. Follow through on each work order until completed.
• Assist with training of Housekeeping staff.
• Ensure completion of cleaning projects on a biannual basis.
• Ensure overall guest satisfaction.

Skills

MS Word

MS Excel

Bilingual Spanish/English

Education

High School diploma or equivalent

College coursework in related field helpful

Job description

Kessler Hotels Beaver Creek Lodge Autograph Collection seeks an Assistant Housekeeping Manager to supervise daily housekeeping operations, maintain safety and service quality, and protect assets while minimizing expenses. You will audit guest rooms and public areas, manage inventories, and drive guest satisfaction.

Responsibilities include training staff, scheduling, monitoring sanitation, and coordinating with Front Office and Engineering to ensure smooth operations and timely repairs, while