Rooms Supervisor

Hyatt Hotels Corporation; Beaver Creek (CO); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Ski pass

12 Free room nights

Health insurance

401(k) with company match

Paid vacation and sick days

Adoption assistance

Tuition reimbursement

Free meals in our employee cafeteria

Onsite fitness center

Employee stock purchase plan

Job summary

Park Hyatt Beaver Creek Resort and Spa, part of Hyatt, seeks a Rooms Supervisor to lead guest services and supervision of front desk colleagues. You will coach teams, manage scheduling, payroll and training while ensuring a seamless guest experience in a luxury Beaver Creek property.

Strong leadership, communication, and relationship-building are essential. The role involves coordinating guest registrations, hotel services, and promotions, with potential involvement in payments processing and

Qualifications

• Desire to satisfy guest needs in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Previous supervisory experience, preferably in hotels.
• Must be able to work a flexible schedule.

Responsibilities

• Lead front desk teams in guest registration and hotel services communication.
• Support senior leadership with basic management responsibilities and coaching.
• Direct and coach associates; may include training, scheduling, payroll and interviewing.
• Oversee guest inquiries and form of payment processing as part of the guest experience.

Skills

Leadership

Communication

Relationship skills

Supervisory experience

Flexibility

Job description

Summary

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Park Hyatt Beaver Creek Resort and Spa | With sweeping views from the base of Beaver Creek Mountain, Park Hyatt Beaver Creek Resort and Spa redefines the summer getaway in Colorado's Vail Valley. Embrace Vail's finest golf courses, whitewater river rafting, fly fishing and scenic hiking trails-all just outside our doorstep. Park Hyatt Beaver Creek Resort and Spa is seeking colleagues with unmatched service. We care for people so they can be their best.

The Rooms Supervisor must possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing.

Rooms Supervisors lead the agents whom are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.

The starting pay for this position is $26.00/hour. Actual pay will be commensurate with experience.

Why Work for Hyatt?

• Ski pass
• 12 Free room nights, Discounted and Friends & Family Room Rates
• Annual ski pass or health reimbursement
• Medical, Prescription, Dental and Vision Insurance (after 30 days)
• 401(k) with company match
• Paid Vacation, sick days, new child leave
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Free meals in our employee cafeteria
• Use of the onsite fitness center
• Employee Stock Purchase Plan
• Excellent training and career growth opportunities
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more!

Our Values:

Empathy l Integrity l Respect l Inclusion l Experimentation l Wellbeing

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Previous supervisory experience, preferably in hotels
• Must be able to work a flexible schedule