Rooms Manager-in-Training: Fast-Track to Luxury Hotel Leadership

HEI Hotels & Resorts; Atlanta (GA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical and Dental insurance

Vision insurance

Vacation and Sick time

401(k) with matching

Hotel room discount

Job summary

HEI Hotels & Resorts in Atlanta offers the Rooms Manager-in-Training Program, a fast-track development path for recent graduates. The MIT will spend 12 months immersing in both Front Office and Housekeeping to build a strong foundation for a long-term HEI career.

You will shadow departments, complete shifts, attend leadership meetings, and learn PMS and labor-cost controls while delivering high guest service and adhering to SOPs.

Qualifications

• Recent or current graduate of a hospitality program preferred.
• Flexibility to relocate for placement after completion of the MIT program.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences.

Responsibilities

• Shadow both the Front Office and Housekeeping departments at the assigned hotel.
• Complete shifts in each position within the Front Office and Housekeeping departments.
• Attend department meetings and leadership meetings at the hotel.
• Become proficient with operating the PMS and all other systems used by the Front Office and Housekeeping.
• Utilize labor management tools to schedule and control labor costs.
• Interact positively with customers and resolve problems to maintain satisfaction.
• Ensure compliance with Room SOPs and Policies.
• Comply with attendance rules and be available to work regularly.
• Perform other job-related duties as assigned.

Skills

Recent hospitality graduate

Relocation flexible

Strong communication skills

Education

Hospitality program graduate

Job description

HEI Hotels & Resorts in Atlanta offers the Rooms Manager-in-Training Program, a fast-track development path for recent graduates. The MIT will spend 12 months immersing in both Front Office and Housekeeping to build a strong foundation for a long-term HEI career.

You will shadow departments, complete shifts, attend leadership meetings, and learn PMS and labor-cost controls while delivering high guest service and adhering to SOPs.