Rooms Manager in Training — 12-Month Fast Track

Hei Hotels Inc.; Pittsburgh (Allegheny County); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

401(k) matching

Hotel room discount

Job summary

HEI Hotels and Resorts offers a Rooms Manager-in-Training Program for recent graduates. The MIT spends 12 months immersed in both Front Office and Housekeeping, building a foundation for a long-term career with HEI Hotels and Resorts.

The program involves shadowing, rotating shifts, leadership meetings, and learning PMS and labor tools to manage costs, with relocation flexibility after completion.

Qualifications

• Recent or current graduate of a hospitality program preferred.
• Flexibility to relocate for placement after completion of the MIT program.
• Effective verbal and written communication skills.

Responsibilities

• Shadow both the Front Office and Housekeeping departments at the assigned hotel.
• Complete shifts in each position within the Front Office and Housekeeping departments.
• Attend department meetings and leadership meetings at the hotel.
• Become proficient with operating the PMS and all other systems used by Front Office and Housekeeping.
• Utilize labor management tools to schedule and control labor costs.
• Interact positively with customers and resolve problems to maintain customer satisfaction.
• Ensure compliance with Room SOPs and Policies.
• Be available to work on a regular basis.

Skills

Hospitality program

Relocation flexibility

Verbal and written communication

Job description

HEI Hotels and Resorts offers a Rooms Manager-in-Training Program for recent graduates. The MIT spends 12 months immersed in both Front Office and Housekeeping, building a foundation for a long-term career with HEI Hotels and Resorts.

The program involves shadowing, rotating shifts, leadership meetings, and learning PMS and labor tools to manage costs, with relocation flexibility after completion.