Rooms Manager-in-Training: Fast-Track Hospitality Leadership

Hei Hotels Inc.; Baltimore (MD); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Hotel room discounts

Job summary

HEI Hotels & Resorts is offering a fast-track Rooms Manager-in-Training Program for recent graduates. The MIT program runs 12 months, immersing you in Front Office and Housekeeping to build a solid operational foundation for a long-term HEI career.

You will shadow departments, complete shifts, attend leadership meetings, and learn PMS usage while developing cost-control skills and customer-service excellence.

Qualifications

• Recent or current graduate of a hospitality program preferred.
• Flexibility to relocate for placement after completion of the MIT program.
• Effective verbal and written communication skills suitable for diverse audiences.

Responsibilities

• Shadow both the Front Office and Housekeeping departments at the assigned hotel.
• Complete shifts in each position within the Front Office and Housekeeping departments.
• Attend department meetings and leadership meetings at the hotel.
• Become proficient with PMS and other Front Office/Housekeeping systems.
• Utilize labor management tools to schedule and control labor costs.
• Interact positively with customers and resolve problems to maintain satisfaction.
• Ensure compliance with SOPs and policies; maintain regular attendance.
• Perform other duties as assigned.

Skills

Recent hospitality graduate

Relocation flexibility

Verbal and written communication

Education

Hospitality program degree

Job description

HEI Hotels & Resorts is offering a fast-track Rooms Manager-in-Training Program for recent graduates. The MIT program runs 12 months, immersing you in Front Office and Housekeeping to build a solid operational foundation for a long-term HEI career.

You will shadow departments, complete shifts, attend leadership meetings, and learn PMS usage while developing cost-control skills and customer-service excellence.