Rooms Manager in Training - 12-Month Leadership Path

HEI Hotels & Resorts; Los Angeles (CA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical and Dental insurance

Vision insurance

Vacation, Sick, and Holiday programs

401(k) with matching

Hotel room discounts

Job summary

HEI Hotels & Resorts is seeking a recent hospitality program graduate for its Rooms Manager-in-Training (MIT) program in Los Angeles. This 12-month fast-track develops you in Front Office and Housekeeping with hands-on shifts and leadership meetings to prepare for a long-term career with HEI.

During the MIT, you’ll learn PMS operations, labor-cost management, and delivering exceptional guest experiences while building professional communication and teamwork skills for advancement within our

Qualifications

• Recent or current graduate of a hospitality program preferred.
• Flexibility to relocate for placement after completion of the MIT program.
• Effective verbal and written communication skills.

Responsibilities

• Shadow Front Office and Housekeeping departments at the assigned hotel.
• Complete shifts in each position within Front Office and Housekeeping.
• Attend department and leadership meetings regularly.
• Become proficient with the PMS and related systems.
• Utilize labor management tools to schedule and control costs.
• Interact positively with guests and resolve issues to maintain satisfaction.
• Ensure compliance with SOPs and hotel policies.
• Be available to work on a regular basis and perform other duties.

Skills

Hospitality graduate

Relocation flexibility

Verbal communication

Education

Hospitality program graduate

Tools

PMS systems

Job description

HEI Hotels & Resorts is seeking a recent hospitality program graduate for its Rooms Manager-in-Training (MIT) program in Los Angeles. This 12-month fast-track develops you in Front Office and Housekeeping with hands-on shifts and leadership meetings to prepare for a long-term career with HEI.

During the MIT, you’ll learn PMS operations, labor-cost management, and delivering exceptional guest experiences while building professional communication and teamwork skills for advancement within our